Feb 02

I don’t think Google is shaking in their pants today now that the dust is settling on the Microsoft/Yahoo announcement. Only Microsoft would think that gluing together two crappy search engines would create a slick competitor to the ‘leader’ as Steven Ballmer elliptically refers to the Goog.

Microsoft has been struggling in the past five years to break out of its two product monopoly (Windows and Office), struggling with no apparent vision other than to keep pumping out unneeded upgrades of bloated desktop software. Their search division is the only part of the company that loses money and that’s because no one uses it- I’m not even sure what it’s called these days…MSLive? I’d guess their market share is almost entirely based on it being the default search tool in IE and Windows.

As for Yahoo, their search started as little more than a massive user-created directory and the problem with directories is that they must be manually maintained to stay up to date and they don’t scale. They moved to an algorithm but the move came late. The algorithm model that Google uses is constantly being fine-tuned to accomodate changes in technology, to fight abuse and, most important, to refine the relevance of the results. You cannot buy the time needed to catch up to them.

Now, $44 billion later (assuming the hostile takeover is successful) we have Microsoft attempting to swallow something bigger than its head. I don’t see any real integration potential- it is likely one engine will be killed off and the remains branded as some awful MS Live thingy. That $44 bill is a big chunk of Microsoft’s war chest and using it up brings Microsoft and Google much closer to financial parity (not to leave out Apple with its $18.5 billion cash hoard and rapidly encroaching operating system market share) because I don’t believe the combined new business will add up to anything near the sum of the parts as far as the markets are concerned- we might even see the majority of that market cap disappear.

Google, on the other hand, is criticized for making 99.9% of its revenues from search advertising. You can look at this two ways: Either they are a one trick pony in which case they are a very good one trick pony, so exceedingly good that you’d have to be crazy to challenge them, or they are simply building another business on the sidelines that hasn’t broken out yet. That business is online applications and hosted data storage. I come down on the latter POV.

I’m one of the ten people in the world who use Google Apps. I use Docs all the time now for writing because it is a nice simple editor and I can share my work with my business partner regardless of where we are or what machines we have access to. I also use Gmail and their Calendar and iGoogle. While I have no idea how Google plans to monetize their applications (advertising won’t work- Gmail generates practically no ad revenue for example), I do think that what they are doing is becoming the default location for doing business on the web. This an end-run around Microsoft’s core business. As it is these days I only use Word as a desktop backup for my Google Docs- and any text editor could serve that function.

We’re in a paradigm shift here. With broadband and rising energy costs businesses are going to be run from decentralized locations- home, satellite offices, video conference suites, etc. Online applications are perfectly suited to this model. The MS-Yahoo pairing doesn’t address this fundamental change at all.

There is a feeling of desperation in this move- when will someone realize that Ballmer is not a strategic leader?

Jan 15

Apple’s strategy is the real story coming out of the Jobs keynote today and it is airborne (not that crap you take before flying that doesn’t do anything). Without doing a fanboy turn on the various gizmos and software announcements, let’s pull back and get big picture:

  • There were no desktop software announcements at all. Apple is going to full browser access for everything new (iTunes is a browser, in case you didn’t realize it).
  • No ethernet on the new MacBook Air. No optical drive either. Wi-fi is the new wires.
  • They fixed AppleTV and took out Netflix, Blockbuster, Tivo, all the movie on demand services and most of cable in one fell swoop. And the price went down. Buy one of these for $229 and you don’t need a computer to access everything available on iTunes including movie rentals from all the major studios in HD. On that fancy HD TV you just bought. Guess there’s just one channel now: Apple.com (via iTunes)
  • It’s an eco-system, stupid. They now own entertainment and multimedia on demand, they also own mobility and portability of information. And communication.
  • The just grabbed the entire high-end business travel sector with a laptop that sounds like a wishlist for the roadwarrior.

Yet the stock is down 6%. Of course the NASDAQ hit its ten month low today. Citi lost $15 billion in one quarter. Apple is a strategic company- they don’t design for the next quarter’s numbers. They are after market share long term across a huge swath of tech, Internet and entertainment sectors. And don’t underestimate the business sector- we can run Windows on our Macs with no problems (except the usual panopoly of viruses, cracks, etc.).

Their market share in the computer market is estimated at 8%, up from a low of 2%. They own the laptop market. Their market cap, even with the stock way down from its recent highs, is around $155 billion which dwarfs Dell. They are superb marketers and no one does PR like them, no one.

Do I have problems with them? Not a lot as it happens. As a marketer I learn from their impossibly high standards and the best lesson is that people want really well-designed, usable stuff that doesn’t just work but is really cool.

Same goes for web sites, search marketing, domaining and everything else. Interesting day to watch the big guys.

Nov 19

I just watched the demo video on Amazon of their new portable eBook reader Kindle that they launched this morning. Unfortunately I think this device is about three years too late to make a big splash. It seems well-designed with well thought-out software, EVDO access courtesy of Amazon (only to Amazon and a bunch of online media) and lots of available books, most at $9.99.

There’s just one problem and it’s a big one: I don’t know anyone who wants add another device to their kit in addition to the obligatory laptop and smartphone. I’m personally dreaming of the day when one iPhone type of device covers me for most of my access needs. As a writer, I’ve been using Google docs more and more, Gmail for email, and wireless for everything else. I can read online without eyestrain and I’m not a kid anymore- screens, including the little ones, are just so much better.

The other counterintuitive aspect of Kindle is that it is a limited device, proprietary to Amazon’s business model. Though it has a querty keyboard, it’s monochromatic and it doesn’t look like you can edit docs with it (you can email your docs to it and Amazon, for a “small fee” will convert them into their format). I don’t want a limited device, I want one that uses a browser. That’s the standard for mobility these days. They could have built this as an online application, offered it for free and made the money selling books.

With Apple (and no doubt others) rumored to start offering solid state sub-compact notebooks early in 2008, what relevance will this device have? The browser is where the action is and this doesn’t have one…

Nov 14

Remastered versions of some of the greatest music ever recorded- hey, even domainers and SEO losers need something righteously loud to clear your heads. (yes, we’re shameless- that is an affiliate link!)
Apple iTunes